The purpose of this market survey is to solicit statements of interest and capability from sources that can provide Professional Information Technology Services for The Federal Aviation Administration (FAA), Enterprise Service Center (ESC).  Additionally, this market survey is being conducted to obtain the information necessary to determine whether adequate competition exists, to identify capability among small businesses, SEDB/8a sources, and service-disabled veteran-owned small businesses; and to identify those Small businesses that offer the services via federal schedules.

The FAA intends to establish a Multiple Award Task Order Contracts (MATOC) for short-term special project needs for The Federal Aviation Administration (FAA), Enterprise Service Center (ESC).  The proposed MATOC will consist of five (5) Indefinite Delivery Indefinite Quantity (IDIQ) contractor holders that are vetted and knowledgeable about Robotic Process Automation (RPA) and complete spectrum of Information Technology (IT) services, which specifically relate to PRISM/Delphi hardware and corresponding software and infrastructure. Individual Screening for Information/Request for Proposals will be sent to all of the contract holders for each task and contractors will have to opportunity to submit a Proposal or a “No Bid.” Funds will be obligated on individual task orders. 


Established in 1967, DOT sets Federal transportation policy and works with State, local, and private sector partners to promote a safe, secure, efficient, and interconnected National transportation system of roads, railways, pipelines, airways, and seaways. DOT's overall objective is to create a safer, simpler, and smarter transportation program for the United States.  DOT employs approximately 60,000 people nationally, in the Office of the Secretary of Transportation (OST) and through twelve Operating Administrations (OA) and bureaus.  Each OA maintains its own management and organizational structure, while OST provides overall management direction and Departmental administrative oversight, policy and support.

DOT is the first Cabinet-level federal entity to implement a state-of-the-art commercial-off-the-shelf (COTS) solution for Financial Management throughout the entire Department. All of DOT’s federal agencies are on a single instance of the Oracle Enterprise Resource Planning (ERP) software solution called Delphi.  Delphi is implemented, supported, and hosted by the Enterprise Services Center (ESC).  ESC is a Federal Aviation Administration organization that is a cross-servicing division of DOT, and is located at the FAA Mike Monroney Aeronautical Center (MMAC) in Oklahoma City, Oklahoma.  The DOT OST Office of Financial Management (B-30) provides the Delphi Program and ESC PRISM Program with Departmental sponsorship and managerial oversight. Additionally, B-30 develops DOT wide financial policy and performs oversight and strategic direction for DOT financial operations.

Additionally, ESC is one of four federal Shared Service Providers (SSP) designated by the Office of Management and Budget (OMB) to provide financial management information system services to other governmental agencies. In addition to serving DOT, ESC supports other federal entities. 

ESC is responsible for all Oracle applications development and programming via Oracle program extensions, Oracle system administration, Oracle application administration, Oracle security administration, performance monitoring, and all other Oracle technical related production maintenance activities.  ESC performs all Delphi functional activities, including design and development of custom extensions, global Oracle applications setup, testing all functional software changes, Tier 2 help desk support and all functional related production control activities. ESC provides Delphi UNIX/Linux operating systems software support, ESC Delphi server hardware administration, console operations, Delphi database administration, and all physical server facilities support. Additionally, over the last several years, all the financial transaction processing of every DOT OA has been consolidated to the ESC.  ESC provides month-end and year-end close resources, centralized cash operations services, financial statement generation and Delphi/Oracle data integrity reconciliation services for most of the DOT OAs and its non-DOT customers.

In 2017, ESC introduced Scaled Agile Framework for the enterprise (SAFe) methodology.  Program Increment Planning (PIP) is performed on a scheduled quarterly basis to plan for 2-week iterations within the PIP.  Contractors must be knowledgeable about SAFe and know how to prepare sprint-planning activities to coincide with the ESC’s cadence with defined objectives for each sprint.  This must include, but not limited to, defining Initiatives, Capabilities, Features, and Stories.  It will be up to the ESC to determine whether the execution of the contract will operate within the ESC’s defined SAFe methodology or will use traditional Project Management methodologies in the performance of the contract.  


This procurement will take into account the need for additional contractual resources to for projects not pre-defined such as new customers or large scaled changes to the current system environment for financial and procurement systems operated by ESC at the Mike Monroney Aeronautical Center (MMAC) in Oklahoma City, OK.

Potential PRISM/Delphi Project List

This MATOC is being established to support ESC’s Procurement / Financial Systems, as well as other systems and corresponding infrastructure, to support ESC with short-term, strategic IT projects.  Below is a non-conclusive list of potential projects, others may be required as requirements evolve during the contract period of performance.  

  • ESC PRISM Upgrades
  • ESC PRISM New Customer Deployments or Migrations
  • Procurement Mandate outside of Operations and Maintenance capacity
  • Replacement of procurement application during lifecycle management analysis
  • Deploy new procurement functionality outside of existing capacity
  • ESC PRISM report modernization
  • Enterprise Data Warehouse/Business Intelligence (EDW/BI) support using Oracle Business Intelligence Applications (OBIA)
  • Implementing Office of Management and Budget (OMB) treasury mandates into Oracle federal financials
  • Zero Trust Architecture Implementation
  • Endpoint, Detection, and Response Implementation
  • 2 ESC PRISM New Customer Deployments or Migrations
  • 2 Delphi New Customer Deployments or Migrations
  • IT Automation Assessment of Existing Processes
  • Implementation of Strategic Action Plan
  • PRISM Reports Remodernization

At this time the nature of the competition has not been determined.  However, the Government anticipates pricing of projects on a Firm Fixed Price and/-or Time and Material basis. When a Request for Proposal is issued the FAA may decide to issue the Screening Information Request for full and open competition or set aside all or part of the procurement for small businesses, service-disabled veteran-owned small businesses or eligible socially and economically disadvantaged businesses that are certified by the SBA for participation in the SBA's 8(a) Program.

Interested sources must respond with information to confirm evidence of their qualifications and capabilities to meet requirements in the attached description.  The FAA intends to review all response submittals to establish the acquisition strategy.

Responses will be used for informational purposes only.  This is not a screening information request or request for proposal of any kind.  The FAA is not seeking or accepting unsolicited proposals.  The FAA will not pay for any information received or costs incurred in preparing the response to the market survey.  Therefore any cost associated with the market survey submission is solely at the interested vendors’ expense.

3.0       Instructions

Responses must be submitted electronically in Microsoft Office/Word or Adobe PDF format and are limited to 10 pages using 12-point Times New Roman front (or similar) with 1-inch margins. 

All responses to this Market Survey/RFI must be on letterhead.

All submissions are due no later than 5:00 P.M. (CST) October 19, 2021 and must include; point(s) of contact, title(s), telephone number(s), e-mail address(es), and mailing address.   Do not send corporate or sales promotion literature. 

Entities must submit their responses via email to 

Questions must be in writing, no phone calls please. 

Responses should include “Market Survey Response to AC-22-ESC-TPA” and outline the information in the following categories / format.

Responses will not be returned.  Any proprietary or confidential information contained in the market survey submissions should be appropriately marked. 

A.        Capability Statement – This document should identify:
Provide a brief description of your company, types of services, business size and point(s) of contact, including name, address, phone and email address.  Include a completed Business Declaration.

B.        Questions:

  • Question 1 – As a Prime Offeror – Are you an Oracle Gold Level partner?
  • Question 2 — Provide two (2) examples that demonstrate your experience with Agile SAFe framework for software development.
  • Question 3 – Provide 2 successful SAFe Agile Program Increments (PI) that show the summary details for the increment planning, development, and validation and how the increment provided value.
  • Question 4 – Provide two (2) examples that demonstrate your experience with Oracle Federal Financials e-Business Suite 12.x or higher.  Do you have both functional and technical personnel on staff experience with implementing large scaled financial systems?
  • Question 5 – Do you have personnel on-board experienced with generally accepted accounting principles (GAAP)?
  • Question 6 – Please provide information regarding your available acquisition sources for this requirement.  Please indicate if your company currently offers these services through a General Services Administration (GSA) Federal Supply Schedule (FSS) or Multiple Award Schedule (MAS), Electronic Federal Aviation Administration (FAA) Accelerated and Simplified Tasks (eFAST), or other contractual vehicle.
  • Question 7 – Outline your experience with network infrastructure federal security requirements.
  • Question 8 – Please include any comments, concerns, or recommendations that you have identified in regards to the requirements (PWS) document and Labor Categories.

Thank you for your interest and participation in this RFI.