12405B21Q0004 – Sources Sought – Service Agreement for Anaylzers

Oct 20, 2020 | Sources Sought

The United States Department of Agriculture (USDA), Agricultural Research Service, is requesting information regarding the capability to provide service, repairs and upgrades for two DNA Analyzers, ABI Prism 3730XL.


The primary objective of issuing the sources sought notice is to seek information from vendors with the capability of providing the following service.

Service agreement for two DNA Analyzers, ABI Prism 3730XL for the period of 11/01/2020-10/31/2021 including AB Extended Care 1PM coverage.

The AB Extended Care Plan includes:

– Parts, labor, and travel for remedial repair.

– No charge for planned maintenance visits.

– A target response time of 3 business days for remedial repairs.

– Telephone and email access to instrument technical support.

– Telephone and email access to application technical support.

– Remote instrument monitoring and diagnostics, which provides for notification to the customer of instrument failures or errors that are reported by Remote Monitoring and Diagnostics Service monitoring software (not available for certain models).

Computer hardware and instrument operating software are excluded from coverage within this service plan. Computer hardware may be repaired on a time-and-material basis.

This is not a request for quotes, but instead market research to determine interested vendors prior to issuing a solicitation. Pricing information provided is for estimation purposes only. A determination by the Government on the method of competing this requirement has not been established. The Government will not award a contract based on this Sources Sought Notice or the information received, nor will it reimburse participants for the information they provide. If you are an interested vendor, please provide the following information: 1) Business name and point of contact; 2) DUNS number and CAGE code; 3) business size; and 4) a brief statement of Capability (no more than three pages) which demonstrates the ability to meet the specialized work requirements above. Include any past performance information on contracts of similar size and scope. Electronic responses are preferred. Information provided will not be used as a part of any subsequent solicitation requirement. Interested sources who submit data are responsible for appropriately marking information if it is proprietary in nature. A determination by the Government not to compete this proposed contract action based on this notice is solely within the discretion of the Government.

Responses are due no later than 2:00 p.m., Central Time, on October 24, 2020, to the attention of Jessica Pacheco, Contract Specialist, via e-mail to jessica.pacheco@usda.gov.

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